Overview

As Internal Sales Manager, Mortgages you will be responsible for the management of a team of internal telephone-based Business Development Managers ensuring they are actively engaged in proactive outbound sales activity daily to our broker partners across the clubs and network channels, achieving their daily activity KPIs.

The team will primarily focus on promoting our residential and buy‑to‑let mortgage products whilst also developing a good working knowledge of other West One lending products.

This will include working with the Head of Intermediary Sale & Distribution to determine calling strategy and plans for the team ongoing to ensure focus on the business requirements.

Key Accountabilities

• Speaking to our introducers and handling new business enquiries, including criteria and case submission queries
• Assisting broker partners with any aspect of broker registration, case submission requiremen...