An exciting opportunity has been created following the successful attainment of a contract with National Savings & Investments (NS&I). The aim of becoming the UK's largest and most trusted financial service provider means we will provide both contact centre and administrative solutions to help assist its 25 million customers. We will support the end‑to‑end customer journey, from the moment they are looking to open an account to the time they need to get in touch to make any amendments or close an account. Whatever the type of query, we will be there to assist them in whatever way we can, either online, by phone or by post, delivering the best experience we can.

As part of the central Internal Audit function this role plays a key part in delivering independent third‑line assurance across the NS&I account. The role reports to the Head of Risk, Compliance and Audit Oversight, Financial Services, and works primarily under the direction of the Senior Internal Audit Manager on ...