Position: Internal Account Manager

Salary: 36,000 ZAR per month

Working Hours & Conditions: Aligned with NZ hours; full-time - remote

OVERVIEW:

The Internal Account Manager is a critical, high-volume customer-facing role within the  sales team. The client receives over 1,500 inbound customer enquiries each year, and this role exists to manage and convert those enquiries efficiently and professionally - freeing up the Business Development Manager (BDM) team to focus on being present and active in the market.

Working closely with the BDMs, the Internal Account Manager is the first point of contact for inbound calls, leads, and enquiries - qualifying opportunities, preparing quote requests, progressing sales, and ensuring customers receive a responsive and high-quality experience. When a customer requests a consultation, this role coordinates with the BDM to schedule...