WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. Handle room registration for arriving and departure guests in accordance with the Service Quality Review standards. Up to date of internal promotions and be familiar with the local community and famous events in Singapore. Adapt to changes and ensure adherence to organizational operating procedures and service standards. Handle guests' requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests' requests are followed through. Handle guests' challenges and feedback and escalate to higher management if necessary Be conversant with manual operations process during downtime of property management system. Promot...