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Intern, Customer Relations

🏢
Ascott International Management (2001) Pte Ltd
📍 Singapore, Singapore
📍
Location Singapore
📅
Posted June 01, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

Job Responsibilities:

  • Assist with customer feedback analytics and reporting for regional meetings..
  • Assist in administering the global staff recognition awards, working with cluster HR partners.
  • Assist to plan, develop and execute relevant campaigns/initiatives and content for staff/associates (e.g. Ascott Moments Week, Ascott Culture Week) to drive and build branded service culture.
  • Review and update guest feedback handling standards and guidelines
  • Manage customer feedback via Customer Relations mailbox, ECMS and social media.
  • Provide administrative and user support for systems-related matters such as Enterprise Case Management System (ECMS), Guest Satisfaction Survey and Shiji ReviewPro Online Reputation Management.
  • Assist in adhoc projects or tasks when required.

    • Job Requirements:

  • Preferably a diploma/degree in Marketing Communications or Social Science or Hospitality Managem...

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    📍 Location Details

    🌆
    City
    Singapore
    🗺️
    Country
    Singapore
    🚗
    Commute
    Local Area

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