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Intern, Brand & Marketing (Ascott Star Rewards)

🏢
Ascott International Management (2001) Pte Ltd
📍 Singapore, Singapore
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Location Singapore
📅
Posted June 21, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

Job Responsibilities:

  • Assist ASR members with inquiries and concerns related to bookings, troubleshooting, and general programme information.
  • Identify and consolidate booking issues reported through our brand website/app, ensuring they are addressed efficiently, and members receive timely resolutions.
  • Strategise communications to provide timely information to ASR members.
  • Develop and compile informative training materials for ASR team members on Ascott brands and loyalty programme details, equipping them to confidently assist our valuable members.
  • Analyze and provide monthly performance metrics for our membership enquiries, identifying areas for improvement and optimization.
  • Support the development of new toolkits, playbooks, and loyalty programme initiatives, helping us evolve and innovate.
  • Analyze the loyalty landscape, uncovering valuable insights and trends to inform our future strategies.
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    📍 Location Details

    🌆
    City
    Singapore
    🗺️
    Country
    Singapore
    🚗
    Commute
    Local Area

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