The Position is required to facilitate the Administration/ Reception in daily routine work.

• Receive and transfer all incoming calls and place outgoing calls as required.
• Take accurate phone messages and ensure that relevant staff are notified in a timely manner.
• Answer general inquiries about Mercy Corps and redirect visitors when appropriate.
• Maintain the PABX system and proactively notify the supervisor of any required repairs or maintenance.
• Follow up closely with the finance team to ensure timely processing of vendor and utility payments.
• Process communication, utility, and courier bills on time.
• Book meeting halls for internal meetings and arrange refreshments when required.
• Receive all incoming mail and dispatch outgoing mail.
• Maintain a log register for all incoming and outgoing mail.
• Perform any other tasks assigned by the supervisor.

Requirements