The Role
We are looking for an Intermediate Billing Operations Engineer to join this growing infrastructure team. This is a hands-on technical role sitting at the heart of how the business bills its customers and manages its carrier relationships. You will own the billing systems — keeping them running, accurate, and optimised — while working closely with Finance, IT, and Product teams to make sure revenue flows correctly and nothing falls through the cracks.
If you are someone who gets satisfaction from finding billing discrepancies, solving complex system problems, and knowing that your work directly protects company revenue, this role is for you.
What You Will Be Doing

Building and refining mediation rules and usage flows in the billing system

Analysing call rating, margins, and customer charges to ensure accuracy

Managing and optimising national and international carrier routes and costs

Attending to mon...