For over 50 years, our Property and Casualty insurance Company, CAA Insurance, has provided dependable and trustworthy service to protect Canadians and what matters to them. CAA Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Responsibilities

• Handle MIG and non-MIG files up to the point of CAT.
• Responsible for investigation, evaluation, negotiation and settlement and administration of all accident benefit claims through detailed and thorough investigation, needs analysis, entitlement to benefits, facilitation of coverage and delivery of superior customer service.
• Effectively guide and assist the insured through the claim process, in order to achieve service excellence and successful file resolution.