Job Description

Responsibilities

Convert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to:

Minimum monthly premium written Average premium value Nett conversion ratio of quotes to sales Facility quality target Qualifications Minimum Matric or Equivalent Qualification Additional Information

Skills and Competencies

Attributes

Sales oriented Attention to detail/Quality orientated Deadline and results oriented Initiative and tenacity Enthusiastic and passionate about the job and the company Effective Planning and Work management Judgement/Problem solving Integrity Tolerance for stress

Skills

Interpersonal and communication skills Negotiations Practical learning

Knowledge

Principles of Client Service The workings of a call centre Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time #J-18808-Ljbffr