**Role Introduction**

At **InterContinental Yokohama Pier 8** , we create memorable guest experiences through refined hospitality, operational excellence, and thoughtful service.

As a **Club Lounge Manager** , you will deliver elevated, personalized services to our valued guests, serving as a key ambassador of the hotel’s luxury experience. This role involves guest check-in and check-out, concierge services, food and beverage offerings within the Club Lounge, and proactive guest engagement. It is ideal for a service-oriented professional who values attention to detail, anticipatory service, and seamless collaboration within a luxury hospitality environment.

**Key Responsibilities Club Lounge Operations & Guest Services**

Provide personalized check-in and check-out services for Club Lounge eligible guests in a professional and efficient manner.

Welcome guests warmly and act as a primary point of contact throughout their stay.

Handl...