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Int Account Manager - Life, Accident & Disability

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Transamerica
📍 Cedar Rapids, United States
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Location Cedar Rapids
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Posted June 16, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

Responsibilities

  • Develop and maintain close relationships with clients, agents and internal partners to deliver superior customer service and improve client retention.
  • Research a broad range of inquiries/issues and determine potential solutions/alternatives; negotiate problem resolution. Gather data from multiple systems to interpret, troubleshoot and resolve issues. Handle more complex service issues, general administrative processes and/or key partnerships.
  • Follow-up with business groups and service vendors to ensure service levels are met.
  • Initiate and lead calls with agents, clients and enrollment vendors to review account details, discuss plan offerings and resolve complex service level issues.
  • Identify and promote additional service opportunities to aid in the retention of inforce voluntary plans.
  • Address client needs, develop action plans and consult on products, services and capabiliti...

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    📍 Location Details

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    City
    Cedar Rapids
    🗺️
    Country
    United States
    🚗
    Commute
    Local Area

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