About the Role

We are seeking a highly organized and detail-driven Insurance Back Office Support professional to manage daily insurance operations for US-based clients. This role focuses on policy servicing, quoting, and administrative support using multiple agency management systems. You will play a critical role in ensuring accuracy, compliance, and timely processing of insurance transactions while maintaining clear communication with clients and internal teams.

Responsibilities

• Process insurance quotes accurately and efficiently
• Handle policy renewals, cancellations, endorsements, and reinstatements
• Manage billing-related inquiries and updates
• Generate and issue Certificates of Insurance (COIs)
• Perform high-volume data entry with strong attention to detail
• Handle inbound and outbound calls with professionalism
• Navigate and update records in management systems such a...