This role is fully dedicated to the success of the Insurance service organisations, including claims and assistance operations, technical claims, QA, network and supply chain, fraud, and recoveries. In doing so, the role supports key decisions every day to help drive efficiency and effectiveness across all these activities.

Furthermore, the role works with other functions across the Insurance organisation, including underwriting, actuarial and finance, helping them with key data and insights on the service organisations' performance, and with data to support the insurer. This may include supporting new business activities and modelling.

With a sound understanding of contact centre, claims and assistance operations, supply chain and payments, and the importance of data on servicing to an Insurance organisation this is a hands‑on role, that understands the intricacies and details of the data within this realm, and has the technical expertise to source, manage and pr...