Description

• Assist clients in understanding their insurance options and policies.
• Handle claims processing and provide support throughout the claim resolution process.
• Maintain accurate records and documentation of client interactions and transactions.
• Collaborate with underwriters to assess risk and determine policy terms.
• Provide exceptional customer service and address client inquiries in a timely manner.

Requirements

• Educational Qualifications: Open to High School Graduates (Old Curriculum) or SHS Graduates.
• Experience Level: Requires at least 1 year of international voice BPO experience, preferably with an insurance experience.
• Skills and Competencies: Excellent communication skills, strong knowledge of healthcare insurance policies.
• Responsibilities and Duties: Capable of working collaboratively in a team environment.
• Qualities and Traits: Detail-o...