We are looking for a motivated and dedicated individual, who is a self-starter, to fill our Instructional Designer role supporting the Training team for Software and Technical Support. This role will be responsible for enhancing the competencies and skills of the Support Team by designing, conducting, and evaluating training programs that will boost workplace performance. The Support Instructional Designer will be an experienced professional with exposure to adult learning best practices, content creation, and delivery of virtual and in-person training. This role is responsible for executing the learning strategy while at the same time contributing to the overall goals of the department. This position will report to the Manager of Learning and Development. Responsibilities:

Responsible for facilitating and organizing instructor-led content for high-impact training for both new hires and existing team members.

Fosters and builds collaborative relationships...