Description

Position Purpose:

The IDD Project Manager leads the Instructional Design, Learning Innovation and Reports Administration Team in the planning, execution, management of assigned projects and as well as the development and review of content. The incumbent conducts integrated training needs assessments, evaluates, and coordinates a comprehensive range of programs to support call center operations.

The Project Manager keeps an open line of communication, manages cost and mitigates risk during project lifecycles. The Project Manager supports the Strategic Learning Solutions Director in monitoring project status and client/stakeholder management.

Essential Functions and Responsibilities:

1.Manage Curriculum Development project deadlines, work breakdown structure and monitor progress.Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs an...