Job Title: IM Apps Market Engagement Lead

Location: London (hybrid)

Contract: dec 26

Job Description:

Key responsibilities:
* Work as a POC for market engagement - requirement analysis, requirement documentation, relevant ticketing, market communication, etc
* Work collaboratively with the market and Product Team to document and ensure the consistency of user experience on instant messaging across platforms and systems
* Define, prepare and review test scenarios & content templates that reflect business requirements
* Own activation of IM Apps capabilities and coordinate UVT with relevant market
* Extend stakeholder awareness and knowledge about IM by providing them with toolboxes, dashboards and organizing info sessions covering IM capabilities, best practices and guidelines.
* Own and prepare knowledge sharing documentations / presentations, etc
* Ensure business units are achieving business value from global instant messagi...