Position summary

Job category: Customer Service

Location: Cape Town

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: Yes

Introduction

Tracker requires the services of an Installation Support Agent in their Installation Logistics – Scheduling division. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a highly motivated team.

Responsibilities and Qualifications

• Marketing of Tracker to both existing and prospective clients.
• Establishing, building and maintaining relationships with our various partners.
• Contract administration, feedback and daily statistical reporting.
• Ensure that Customer Service standards are ma...