Drive sales at A. M. Castle & Co. as an Inside Sales Representative in Toronto, Canada. Leverage your sales techniques and customer service skills to grow a robust client base.
We are seeking a motivated Inside Sales Representative to support our Toronto office. This role requires engagement with customers through phone, email, and fax, while realizing sales pipeline goals. You will effectively service clients, manage inquiries, and use creative sales strategies to meet their needs and drive profit.
Key Responsibilities:
• Achieve sales metrics by managing opportunities
• Service and up-sell existing customer accounts
• Answer customer inquiries efficiently via multiple channels
• Initiate calls to ensure progress on sales leads
• Handle customer complaints and recommend solutions
Requirements:
• One year of sales support experience
• Strong customer service and relationship skills
• Problem-solving ability with innovative solutions
• High school dip...