Sales & Business Development
. Identify and develop new business opportunities through cold calling, email campaigns, and digital prospecting
. Qualify leads and convert them into active customers
. Promote the company's services including air freight, sea freight (FCL/LCL), and logistics solutions
. Generate and follow up on sales leads provided by marketing or management
Customer Relationship Management
. Build and maintain strong relationships with customers to ensure repeat business
. Handle customer inquiries, quotations, and follow-ups in a timely manner
. Maintain accurate records of interactions in CRM systems
. Follow up on quotations to maximize conversion rates
Market Intelligence
. Monitor market trends, competitor activity, and customer requirements
. Provide feedback to management on pricing, service gaps, and opportunities
Coordination & Support
. Work closely with operations, customer service, and overseas offices to ensure smoo...