Job Description
Responsibilities:

In support of the company mission, the Inside Sales Representative will assist in coordinating and executing sales tasks related to the mortgage and banking businesses. They will answer incoming calls and emails and will provide sales support to users of our education products and services.

The employee is expected to adhere to ethics, policies, and practices as established by OnCourse Learning.

1. Answer customer inquiries via telephone, internet, or email in a friendly and professional manner, and provide customers the requested information in a timely manner with an expected timeline via telephone, email, and Internet.
2. Track customer inquiries using online support management systems and tools.
3. Coordinate, manage, and complete outbound communication via phone or other methods to end-users to ensure timely resolution of issues.
4. Work with product end users to establish and meet the business needs while ab...