## Position Summary
The Inside Sales Representative is responsible for driving revenue growth through proactive customer acquisition, retention, and service excellence. This role involves engaging with prospects and existing customers via phone and email to understand their needs, provides solutions, and ensures a high level of customer satisfaction.
****Other locations available as work location are Lancaster & York**
**#INDSJ**
## Key Responsibilities
+ Builds and nurtures strong relationshipswith assigned accounts to ensure customer satisfaction, loyalty, and long-term retention.
+ Manages contracts and account profitability, proactively monitoring activity and addressing issues to prevent churn.
+ Identifies and pursues upsell, cross-sell, and new business opportunitiesthrough inbound/outbound outreach and lead conversion efforts.
+ Conducts sales calls and prepares quotes, proposals, and contracts,supporting the full sales cycle from prospecting to close.