Job Description

Identify customer needs and present suitable products/services.

Build and maintain strong client relationships.

Achieve sales targets through proactive outreach.

Collaborate with team members to enhance customer experience.

Stay updated on product knowledge and industry trends.

Qualifications

• Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field.
• Experience Level: At least 1 year of relevant experience in BPO or customer support voice account.
• Skills and Competencies: Strong communication, problem‑solving, and organizational skills; proficiency in CRM software.
• Responsibilities and Duties: Support sales team by managing customer inquiries, processing orders, and maintaining client relationships.
• Working Conditions: Office environment with standard working hours, BPO work set‑up.
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