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Job Description
We help our clients enhance their talent attraction capacities, especially in technological profiles.
We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists.
We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers.
Responsabilidadades:
Registrar todas las interacciones de los clientes en la herramienta de ticket’s, documentando, categorizando y priorizando cada incidente, solicitud y/o ABC desde el inicio hasta su culminación, siguiendo las escalaciones conforme al proceso.
Monitorear la infraestructura mediante las herramientas corporat...