# Applicant Portal:## Job Details: Infrastructure Team Lead| | Infrastructure Team Lead || | || | We are seeking a Team Lead with a 3rd line technical background to oversee and drive the service excellence for a globally-operating Managed Service Provider. This role combines technical leadership, team management, and fast-paced decision-making, ensuring the seamless operation, optimisation, and security of enterprise IT environments. As a Team Lead, you will oversee a team of L2 and L3 Engineers, act as the primary escalation point for service issues, and collaborate with stakeholders at all levels, and external vendors. You will drive continuous service improvements, and modernisation efforts, aligning infrastructure processes with business goals. || | Leadership & Team Management • Lead, mentor, and develop a team of L2 and L3 Engineers, fostering technical excellence and professional growth. • Manage workload distribution, team priorities, and operational efficiency to meet SLAs and...