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In this role you will be responsible for providing technical support for Citibank’s global infrastructure, including diagnosing and solving incidents and problems related to the functioning of Citi infrastructure. As Infrastructure Analyst you will run IT Services coverage within Citi infrastructure to reduce or mitigate any actual or potential outage to our supported businesses.

**Responsibilities:**

+ Responsible for providing Tier I technical support for Citibank’s global network including diagnosing and solving incidents and problems related to the functioning of Citi network infrastructure.
+ We will work together with the multiple functions to ensure proper performance of the processes running within one of the biggest IT environments al...