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Infrastructure Specialist (Voice Services)
Lloyds Banking Group
๐
london, United-Kingdom
Location
london
Posted
June 15, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Title: Infrastructure Specialist (Voice Services)
Salary: ยฃ48,987 - ยฃ54,430
Locations: Edinburgh, Leeds & Manchester
Hours: Full Time โ 35 Hours per week
Working Pattern: Hybrid โ at least two days per week (40%) at an office site
Flexible Working Options: Hybrid Working, Job Share
Responsibilities & Qualifications
- Enterprise Voice Platform Expertise : Handsโon experience supporting a 24/7 largeโscale enterprise, exposure to Avaya, RingCentral, Verint and Genesys.
- Service Stability, Controls & Engineering Support : Ability to support engineering activities by identifying risks, following established controls and balancing service stability with ongoing transformation.
- Observability & Management Tooling : Strong experience with tools such as VQSP, Virsae, Avaya System Manager, ThousandEyes, Jira, Confluence, ServiceNow and Pow...