Description
The AWS Infrastructure Partner Management (IPM) team performs a business control and vendor management function for colocation (colo) data center vendors where AWS has infrastructure deployments. The team manages AWS’s colo vendor business review program - to drive improvements to vendors’ service performance and is one of AWS’s System and Organizational Controls (SOC) compliance requirements. In addition, IPMs facilitate and drive issue resolution between AWS internal customers and our colo vendors, focused mainly on vendor performance, contractual service level violations, and infrastructure risk reduction. Through these activities, the function supports and empowers Operations, Safety, Security, and other key stakeholders to share expectations and work in close partnership to drive service improvement and resolve both contractual and relationship issues.

As a Infrastructure Partner Manager, you will work with teams across AWS to manage relationships with AWS’...