Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

**Key Responsibilities:**

+ Troubleshoot and resolve network issues escalated from frontline support, using strong analytical and diagnostic skills.
+ Collaborate with engineering and operations teams to implement network changes, maintenance activities, and incident response plans.
+ Maintain and update network documentation, including topology diagrams, configuration records, and support procedures.
+ Assist in testing and validating network upgrades, patches, and new deployments in a support capacity.
+ Participate in support planning sessions, daily team syncs, and backlo...