Job Title: Infrastructure Engineering - Systems Engineer II
Location: US - PA - Pittsburgh  (Onsite)


Job Responsibilities:
Support capture operations via hardware and software troubleshooting, root cause analysis, cross-functional collaboration, process improvement, and engineering improvements.
Troubleshoot and resolve issues across Linux, Windows, and macOS systems using terminal/CLI tools and standard diagnostics.
Perform basic network debugging and issue triage (e.g., connectivity, DNS, DHCP, routing basics) and support common network protocols.
Develop and maintain lightweight automation/scripts in bash and/or Python to improve reliability and operational efficiency. (No need to build from scratch — primarily maintaining and improving existing tools.) Support and maintain systems used in onsite user study environments, including coordination with internal stakeholders to ensure readiness for sessions.
Follow establishe...