Infrastructure Analyst

Gloucester

Overview

The client provides end-to-end hybrid cloud and data storage solutions, designing tailored infrastructure to improve efficiency, scalability, uptime, and security. The company also supports clients with technical assistance, preventative maintenance, and longer-term strategic guidance to keep their systems performing reliably.

If you are 1st/2nd Line Support; Infrastructure Analyst, Infrastructure Support Engineer, IT Operations Analyst, Technical Support Analyst please apply

They are seeking to appoint an Infrastructure Analyst to join our expanding technical team.

This is a hands-on, customer-facing role where you will act as a key point of contact for our managed service clients.

You will be responsible for handling incidents, service requests, and day-to-day support issues, while gaining exposure to wider infrastructure technologies and project work. Although this is a team-based role, you w...