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Infrastructure Analyst

🏢
Cynet Systems
📍 Calgary, Canada
📍
Location Calgary
📅
Posted June 18, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description


Job Description:
  • Monitor and support IT infrastructure components related to networks, virtualization, cloud, servers, storage, and backups.
  • Evaluate and triage IT infrastructure events.
  • Perform - and document - complex troubleshooting of IT infrastructure events
  • Monitor planned IT infrastructure changes.
  • Co-ordinate Incident resolution within IT infrastructure operations.
  • Co-ordinate IT infrastructure troubleshooting with specialist teams.
  • Issue escalations via established processes.
  • Produce priority event reports.
  • Tools knowledge - Experience in using Monitoring Tools Like Datadog, SCOM and ITSM tool like ServiceNow will be added advantage.
  • Troubleshooting Experience- Ability to utilize Standard Operating Procedures and KB articles for 1st level troubleshooting and follow escalation procedures for any additional technical support.
    • Must-Haves (Minimum Require...

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    📍 Location Details

    🌆
    City
    Calgary
    🗺️
    Country
    Canada
    🚗
    Commute
    Local Area

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