About the Role
Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.
This is an onsite IT support role ideal for candidates with experience in end-user computing. You will be the first point of contact for on-site technical issues, helping users resolve hardware and software problems and ensuring a smooth day-to-day operation.
Responsibilities
Ability to advise and to present to one or more customer staff.
Monitor and control daily service call activity, utilisation, inventory levels and service levels.
Exceptional customer service.
Advanced knowledge in Customer Service Aptitude.
Resolving technical problems with hardware, software and connectivity.
Troubleshooting customer issues while maintaining agreed-upon service levels for customer contact and resolving.
Participate in the configuration and support of internal systems.
Ability to work effectively w...