Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, located in Portal, North Dakota. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above. Responsibilities In this position you will be a part of a technical team(s) who implement complex technological solutions and maintain operational availability. You will be responsible for work that involves the planning and delivery of customer support services, including installation, configuration and troubleshooting of networks and information technology (IT) systems, customer assistance, and/or training, in response to customer requirements. This position starts at a salary of $61,722.00 (GS-9, Step 1) to $97,08...