IT Helpdesk Technical Support (2-Month Contract)

Montreal, QC (On-site)

Join DART Aerospace

DART Aerospace is a global aerospace manufacturer supporting mission-critical operations worldwide. We are currently seeking an IT Helpdesk Technical Support professional to join our IT team on a short-term contract and provide first and second-level technical support across our organization.

What You'll Do

As part of the IT team, you will provide technical assistance to end-users across multiple business functions.

Key Responsibilities

• Provide first and second-level technical support via phone, email, and Microsoft Teams
• Troubleshoot hardware, software, and connectivity issues
• Support workstations, laptops, printers, mobile devices, and other IT equipment
• Manage user accounts, permissions, password resets, and system access requests
• Suppor...