Cogent Infotech is hiring for Information Clerk (Customer Support / CSR) for our Direct Client,We are hiring for Best talent for our clients. Cogent InfoTech, a leader in consulting solutions, prides itself on delivering top-notch services and talent to our 150+ Government and 70+ Commercial clients. We are currently expanding our team to support one of our key clients more effectively. Below are more details about the Position: Job title: Information Clerk Location: Long Island City NY 11101 Duration: 6+ months Onsite Role Note: Candidate must have open availability from 6am to 12am and are able to work weekends and holidays. Job Summary/ Essential Job Functions: Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication skills. Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries. S...