Information Clerk (Customer Support / CSR)

Cogent Infotech is hiring for an Information Clerk (Customer Support / CSR) for our direct client. We are hiring for best talent for our clients. Cogent InfoTech, a leader in consulting solutions, prides itself on delivering top-notch services and talent to our 150+ Government and 70+ Commercial clients. We are currently expanding our team to support one of our key clients more effectively. Below are more details about the position:

Job title: Information Clerk

Location: Long Island City, NY 11101

Duration: 6+ months Onsite Role

Note: Candidate must have open availability from 6am to 12am and are able to work weekends and holidays.

Job Summary/Essential Job Functions:

Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication skills. Use computer databases and information technology systems to resea...