The Why

This diverse, purpose-driven team at Stanley Black & Decker shares a unified passion for creating products, tools and solutions for those who make the world. This role will give you a strong understanding of how a world class Fortune 200 organization creates and implements different strategies across our various commercial brands focusing on performance, customer satisfaction & innovation.

The What

Reporting directly to the Specialty Sales Manager, the Industrial Customer Success (ICS) is responsible for executing the End User Brand Marketing Strategy. As an ICS, you must be able to form strategic partnerships with professional End Users to deliver jobsite solutions, world class customer service and product innovation.

The How

• Act as the main point of contact for the company in the field, providing customer service, product knowledge, and sales expertise to end users
• Visit a variety ...