Step into the role of Account Representative with PFX Group™, where you will focus on industrial accounts to foster customer loyalty and revenue growth. This position blends proactive sales with customer management.
You will be responsible for ensuring that customers continue to engage with our products while identifying opportunities for expansion. The role involves close collaboration with a Customer Service Coordinator and Account Managers, focusing on maintaining strong relationships and addressing customer needs.
Key Responsibilities:
• Act as the main point of contact for industrial customers
• Drive growth by upselling and increasing adoption
• Swiftly resolve issues to enhance service experiences
• Work with Account Managers on national strategy implementation
• Keep Salesforce records updated with account interactions
Requirements:
• 2+ years in account management or sales roles
• Demonstrated ability to increase revenues in existing accounts
•...