Job Description -
Responsible for providing coordination between production and customer's'requirements and other administrative assistance to Sales Department to ensuresmooth day-to-day operation of sales and business development.
. Effectively manage a large number of incoming enquiries on alle-commerce platforms and social media channels, phone calls, and ensure thatissues are resolved both promptly and thoroughly.
. Process all digital sales orders placed on e-commerce platforms andsocial media channels
. Identify and assess customers' requirements and needs
. Keep records of all customer interactions
. Enhance customers' experience to all social media platforms
. Communicate with IT, sales and operation departments to fulfil orders
. Assist on research, implementation and coordination on all online salesand marketing strategies and ad campaigns
. Provide copywriting for all online sales and marketing strategies andad campaigns
. Assist in inventory ma...