Take charge of customer operations with Indigo as a Customer Operations Manager! Focus on omni sales, customer service, and team development in a vibrant retail environment.
Indigo seeks an experienced leader to oversee a team dedicated to providing outstanding customer experiences. You will ensure sales goals are met by leveraging data insights and developing action plans. By championing customer needs, you will contribute to a culture of engagement and excellence.
Key Responsibilities:
• Coach team on delivering intuitive product recommendations
• Monitor sales data for strategic decision-making
• Ensure effective use of technology on the sales floor
• Lead events that enhance the customer experience
• Oversee store-level customer initiatives and merchandising
Requirements:
• 2-3 years in retail management
• Preferred college degree or equivalent
• Flexible schedule availability required
• Bilingual in French and English for Quebec roles
• Abili...