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Independent Officer - Children’s Services Complaints
Civic Recruitment Limited
📍
Cardiff, United Kingdom
Location
Cardiff
Posted
June 27, 2026
Commute
Local Area
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Job Description
Job Description
3 Month Contract With A Local Authority
Job Purpose
To independently investigate Stage 2 complaints relating to Children's Services under the Social Services Complaints Procedure (Wales), ensuring complaints are handled fairly, transparently, and in accordance with statutory requirements. The role supports accountability, promotes service improvement, and helps ensure positive outcomes for children, young people, and families.