Description

The Home Depot is rapidly scaling its enterprise escalation and incident management capability and is seeking three elite-level Incident Commanders to lead its most critical technology incidents. This is not a developing or mid-level role - these are battle-tested leaders who have run major incident calls at large-scale enterprise environments and can direct hundreds of engineers under pressure without losing situational awareness or decision-making clarity. The Incident Commander owns the room. They make rapid, high-stakes decisions, direct resources in real time, and serve as the primary voice to senior leadership and stakeholders during enterprise-level outages and crises. This role is being built to operate at the highest level of The Home Depot's IT escalation function, with direct visibility to the CIO and executive leadership. How You'll Spend Your Time Command & Real-Time Decision Making You'll lead major incident calls from start to resolut...