Salary: Starting at £26,227.50

Non-sales environment, taking inbound service calls.

You will be based at your home address with an assigned office in The Riverway Centre, Stafford, which you will attend minimum of 3 days each week. The in-office days will be a Tuesday, Wednesday & Thursday.

This is a full-time role - 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturday between 9am and 5pm.

We are looking for Inbound Enquiry Centre Advisors to join our expanding customer service team on a full-time permanent basis in Stafford, UK.

The role involves providing a high-quality claimant experience by telephone to new and existing claimants of Personal Independence Payment (PIP) who are looking to place a new claim for PIP or are already receiving the Disability Living Allowance (DLA) and are at the point of renewing their be...