Elevate your technical skills as a Technical Support Specialist in Stony Plain, AB, with a focus on Systems and SaaS applications. Enjoy hands-on client interaction and an opportunity for career growth.
This full-time, in-office role emphasizes direct client support, covering everything from troubleshooting fuel management systems to assisting with software queries. You will also get involved in hardware integration and programming tasks, making this more than a traditional helpdesk position. Your innovative problem-solving abilities and technical skills will be critical in working with customers and refining our support processes.
Key Responsibilities:
• Provide exceptional phone and email support for clients
• Train customers on fuel management systems and cardlocks
• Maintain application integrity through scripting and database management
• Integrate hardware and network systems effectively
• Participate in on-call rotations as scheduled
Requirements:
• Un...