Industry: Logistics / Freight Forwarding

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus)

• Coordinate / PO follow up with origin and customer for all incoming shipment.
• Manage shipments pre-alerts to customer timely.
• Basic knowledge on cargo commodity as per IATA rules and regulation
• Track and monitor shipments status and inform customer accordingly
• Arrange shipments deliveries with customers and Traffic Team and customs team
• Maintain good relationships with both internal and external stakeholders
• Handle all customers' enquiries timely and effectively
• Work closely with internal operations to meet customer’s requirements
• Ensure compliance with customer’s Standard Operating Procedures
• Ensure all data are updated correctly in system
• Interface with multiple parties including customer, warehouse, ...