About the job Implementation & Support Team Leader

Implementation & Support Team Leader
Location: Gateshead (Office-Based)
Salary: £34,000 £36,000 OTE, plus perks and benefits

Job Overview

We are delighted to represent our client in offering an opportunity to join their team as an Implementation & Support Team Leader, based at their Gateshead office. Our client is a long‑established organisation committed to transforming literacy education through innovative, evidence‑based solutions. With a history spanning over three decades, they partner with schools across the UK and Ireland to help students thrive by leveraging technology and personalised teaching tools.

As an Implementation & Support Team Leader, you will play a pivotal role in managing and developing a team of dedicated training and support advisors. You'll oversee the delivery of effective customer onboarding and ongoing support, ensuring seamless impleme...