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Implementation Specialist (OPERA), Japan

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HRS Hospitality & Retail Systems
📍 Japan, Japan
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Location Japan
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Posted June 06, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Duties and Responsibilities 


  • Participation in support/implementation of solutions for hotels, restaurants, spas and fitness clubs across the region

  • Handle customer cases, triage the inbound caseload and reviewing the existing owned and escalated cases

  • Ensure familiarity with new product releases as they become available

  • Liaise with subject matter experts on client requests for enhancements and development

  • Work with the support/implementation teams to ensure service level requirements are exceeded, conduct user training

  • Partners with project management to ensure on-time construction, configuration and installation.

  • Constantly learning about emerging Hotel technologies and how they fit into our product ecosystem.

  • Consults directly with the customer to document and analyze customer needs and Hotel operations.


  • Answer operational and application questions and consult t...

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    📍 Location Details

    🌆
    City
    Japan
    🗺️
    Country
    Japan
    🚗
    Commute
    Local Area

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