Become an Implementation Specialist with Global Relay, where you will execute technical onboarding for clients in a dynamic environment. Utilize your SaaS knowledge and strong communication skills to ensure smooth service implementations.
As an Implementation Specialist, you will support the provisioning team in client onboarding for Global Relay's services. Your role will involve working closely with customers and technical teams, managing multiple projects, and advocating for client needs. You’ll be responsible for overseeing implementations for clients and ensuring compliance while handling escalated issues professionally.
Key Responsibilities:
• Handle Global Relay product suite implementations and archiving services
• Monitor tickets and ensure timely completion
• Aid Business Development with pre-sales configurations
• Validate data flow for compliance requirements
• Guide customers with non-Exchange mail server setups
Requirements:
• 1 to 3 years in Sa...